The questions parents actually ask

No. LearnerLens is a non-diagnostic educational support tool. It does not diagnose, confirm, rule out or treat any medical, psychological, neurological, developmental, behavioural or learning condition — including ADHD, dyslexia, dyscalculia, autism, anxiety or depression. It is based on parent observations, learner responses and your child's own written work, and it is designed to help you understand learning patterns and practical support options.

That's completely okay. Many families still receive helpful guidance using the parent questionnaire only. If a learner does not want to complete their section, we can still prepare the report using parent observations and relevant context.

Most parents complete the intake in 10–20 minutes. Learner sections are shorter and age-appropriate. In the new LearnerLens you can start it before you pay, save your progress, and come back to it.

A premium PDF profile and support roadmap, delivered within 3–5 business days — and saved permanently to your LearnerLens account, so you never have to hunt through your inbox or worry about spam folders.

Yes. Every Premium profile includes a one-page Teacher Summary written specifically to be shared with educators. LearnerLens cannot guarantee how a third party will interpret or use the report.

Often, yes. LearnerLens sits alongside existing support — it gives you and the people already helping your child a shared, practical language for what to work on first.

Yes. LearnerLens is registered with the Information Regulator (Reg. 2026-008937) and operates under a POPIA- and GDPR-compliant privacy policy. Your child's information is used only to create, review, deliver and support the service you purchased.